CQC Fundamental Standards

Around 10,000 dental practices are registered with the CQC, all these practices must meet the regulations.

 

The CQC Operating Model

  • Registration
  • Intelligence monitoring of local data
  • Action taken against providers
  • Specialist advisors and dental inspectors involvements
  • Using patient feedback
  • Providing the public with information about CQC findings
  • Actions and enforcements polices when improvements must be made

Each registered practice will have a member of the CQC inspection staff as their ‘relationship owner’. Their role will be will be to review and obtain information about the provider. The CQC inspection staff will also make greater use of the information which the provider collects such as patient feedback forms, suggestion box feedback, regular audits and findings and complaints monitoring.

Core Functions of the CQC

Registration - Monitor, Inspect and Rate - Enforcement - Independent Voice

Image of the CQC Operating Model from www.cqc.org.uk

Download your CQC Dental Provider Handbook to follow the new guidance here >

Around 10,000 dental practices are registered with the CQC, all these practices must meet the regulations. From April 2015 – March 2016 the CQC intend to inspect 10% of these practices.

Comprehensive
  • Scheduled in Advance
  • Looks at all regulations applicable to primary care dentistry
  • Looks at the five key questions (click here to see the five key questions)
  • Usually takes 1 day at the practice
  • Usually announced two weeks prior to the inspection
Focused
  • Could be short notice
  • Could be a follow up to a previous inspections or responding to particular concerns
  • Will not look at the regulations applicable to primary care dentistry
  • Will not address the five key questions
  • The CQC team will depend on the concerns
  • May be unannounced