EFFECTIVE

There are five key questions that CQC may refer to during inspections.

 

Is the service EFFECTIVE?

This means the CQC want to see that people's care, treatment and support achieves good outcomes, promotes a good quality of life and is based on the best available evidence.

Fundamental Standards for this

Regulation 9

Person-Centered Care

This regulation is to make sure that people using a service have care or treatment that is personalised specifically for them.

For further breakdown guidance provided by the CQC click here >

Regulation 11

Need for Consent

This regulation is to make sure that all people using the servicem and those lawfully acting on their behalf, have given consent before any care or treatment is provided.

For further breakdown guidance provided by the CQC click here >

Regulation 12

Safe Care and Treatment

This regulation is to prevent people from receiving unsafe care and treatment and prevent harm or risk risk of harm.

For further breakdown guidance provided by the CQC click here >

Regulation 18

Staffing

This regulation is to make sure that providers deploy enough suitably qualified, competent and experienced staff to enable them to meet all other regulatory requirements described in this part of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

For further breakdown guidance provided by the CQC click here >

Regulation 19

Fit and Proper Persons Employed

This regulation is to make sure that providers only employ 'fit and proper' staff who are able to provide care and treatment appropriate to their role and to enable them to provide the regulated activity.

For further breakdown guidance provided by the CQC click here >

Regulation 20

Duty of Candour

This regulation is to ensure that providers are open and transparent with people who use services and other 'relevant persons' (people acting lawfully on their behalf) in general in relation to care and treatment.

For further breakdown guidance provided by the CQC click here >

 

Four Questions which will be asked under Key Lines of Enquiry EFFECTIVE

Question E1:

Are people's needs assessed and care and treatment delivered in line with current legislation, standards and evidence based guidelines?

Question E2:

Do staff have the skills, knowledge and experience to deliver effective care and treatment?

Question E3:

Are there effective arrangements in place for working with health professionals to ensure quality of care for the patient?

Question E4:

Is people's consent to care and treatment always sought in line with legislation and guidance?

To find out how to comply with the Key Lines of Enquiry click here >