The Regulations & Key Lines of Enquiry

The Regulations and Key Lines of Enquiry (KLOE) are outlined below.

The Regulations

  • Regulation 4 – Requirements of an individual
  • Regulation 5 – Fit and Proper Person – Directors
  • Regulation 6 – Requirements where the service is a body other than a partnership
  • Regulation 7 – Requirements to all registered managers
  • Regulation 8 – General
  • Regulation 9 – Person- centred care
  • Regulation 10 – Dignity and Respect
  • Regulation 11 – Need for consent
  • Regulation 12 – Safe care and treatment
  • Regulation 13 – Safeguarding
  • Regulation 14 – Meeting nutritional needs
  • Regulation 15 – Premises and Equipment
  • Regulation 16 – Receiving and acting on complaints
  • Regulation 17 - Good governance
  • Regulation 18 – Staffing
  • Regulation 19 – Fit and proper person: Employed
  • Regulation 20 – Duty of candour

 

Model for the Key Lines of Enquiry (KLOE)

Image of the CQC Key Lines of Enquiry from www.cqc.org.uk